Our Services

Initiating & obtaining approvals within 24-72 hours in a timely manner while utilizing insurance portals, calling insurance companies, faxing requests

​

Experienced in portals include but are

not limited to:

Availity, Evicore, AIM (Carelon), NIA, NaviNet, Medicaid, Cohere, & additional portals

Organizing & labeling all documents and uploading to patient’s chart while being the point of contact and communicating with office staff on urgent correspondence

Managing incoming/outgoing requests quickly while abiding by HIPAA laws/regulations within 24-72 hours while providing an amazing response time to law offices about records requests in order to have in time for court. (form of sending records-email, fax, mail, etc)

Initiating & obtaining referrals for and from PCP offices for office visits/procedures rapidly while staying in consistent communication with PCP offices on status of referral

Obtaining & initiating workers comp/personal injury authorizations for procedures/surgeries/ office visits while staying in communication with case manager, RN on the case, etc

Compose & supply all proper detailed information accordingly on forms and submitting in a timely manner for patient

FMLA/SHORT TERM DISABILITY/WORK EXCUSE/HANDICAP FORM, ETC

Preparing correspondence to send to appropriate designation via USPS

Creating and sending requests for payments while documenting a log and following up on payment status

Scheduling & coordinating appointments along with reminders while documenting detailed information needed for tracking